\We want you to be happy with your Vanguard Chrono purchase.

If you receive an incorrect, damaged or defective product, please contact us as soon as possible after receiving your order and provide your order details along with clear photos or videos of the item.

Return Eligibility

To be eligible for a return, the product should be unused, in its original condition and, where applicable, in its original packaging.

Certain products may not be eligible for return for hygiene, health or safety reasons once opened or used.

Damaged or Incorrect Items

If your order arrives damaged, defective or different from what you ordered, please contact our support team. Once the issue has been reviewed and approved, we will provide the appropriate replacement, return or refund solution.

Refunds

Approved refunds will be processed using the applicable refund method. Processing times may vary depending on the original payment method or payment provider.

Change of Mind

Change-of-mind returns may be subject to eligibility requirements and any applicable return delivery costs.

For assistance with a return or refund, please contact Vanguard Chrono customer support with your order number and details of the issue.