Most orders are delivered within 2–4 business days after confirmation. Delivery times may occasionally vary during weekends, public holidays or high-demand periods.

If Cash on Delivery is available for your order, you will see it as a payment option during checkout. Available payment methods may vary depending on your location and order.

Once your order has been processed and tracking information becomes available, you may receive an order update with the relevant delivery details.

Contact our support team as soon as possible with your order details and clear photos or videos of the item. We will review the issue and help with the appropriate next step.

Eligible items may be returned according to our return policy. Products should generally be unused, in their original condition and packaging where applicable. Some hygiene-sensitive products may not be returnable once opened or used.

You can reach us through our Contact Us page. Please include your order number if your message is related to an existing order so we can assist you faster.